Privacy & Cookies
Privacy & Cookie Policy
This privacy policy sets out how we use and protect any information that you give to https://susanmilston.com when you use this website.
We may make changes to this policy from time to time by updating this page. Please check back regularly to ensure that you are happy with any changes.
What we may collect
Anonymous aggregate information relating to site usage to evaluate the performance of the website. This does not include any personally identifiable information.
Any information that you provide to us by filling in the contact form on our website
How we store your personal data
We use appropriate technologies to safeguard your data, and have rigorous security standards to prevent any unauthorised access to it.
What we do with the information we gather
We use information held about you in the following way:
Contact form submissions are used to respond to enquires and where appropriate your enquiry, complaint or comment will be anonymously used in helping to improve our standards.
We do not sell, share or otherwise provide personal data to third parties in any way. We do not send you communications unless you give us permission to do so.
How long we keep your personal data
Retaining inactive accounts – 6 months
Retain pending orders – 7 days
Retain failed orders – 7 days
Retain canceled orders – 7 days
Retain completed orders – 6 months
Contact form submissions are kept for no longer than six months, after which they are deleted.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing or correspondence purposes, you may change your mind at any time by writing to us or by emailing us at susan@susanmilston.com
Sharing data
We do not sell, share or otherwise provide personal data to third parties in any way.
External links
This site contains external links to other websites. This privacy policy only applies to this website. We therefore advise visitors to read the privacy statement of any site they move to, especially those which collect personal information. The owner of https://susanmilston.com does not accept responsibility, or liability, for the consequential actions of a user choosing to access any third party website listed.
Further information about GDPR
For further information about General Data Protection Regulations (GDPR) please visit https://ico.org.uk/.
Cookies
https://susanmilston.com website uses cookies, which is standard practice on most websites. Without them, we cannot deliver a high-quality online experience. Some cookies collect anonymous information about your visit, which we use for monitoring purposes and to help us with future developments by understanding how our visitors use https://susanmilston.com website you consent to cookies being used. If you do not consent you must disable cookies but accept that your visit will be restricted to only browsing the public pages, and certain features will not work correctly.
Cookies set by third parties:
Provider: Google Analytics
Name: __utma, __utmb, __utmc, __utmz
Purpose: These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come from, and what pages they visited. This is a performance cookie.
More information: Google privacy policy: https://policies.google.com/privacy?hl=en
Provider: Wistia
Purpose: Wistia host and stream video on behalf of their users.
More information: https://wistia.com/privacy
Provider: YouTube
Purpose: Video sharing and Social media platform
More Information: https://support.google.com/youtube/answer/7671399?hl=en
Provider: Facebook
Purpose: Social Media Platform
More Information: https://en-gb.facebook.com/policy.php
Provider: Instagram
Purpose: Social Media Platform
More Information: https://help.instagram.com/155833707900388
Provider: Wordfence
Purpose: Website Security
More Information: https://www.wordfence.com/help/general-data-protection-regulation/#agreement-to-new-terms-and-privacy-policies
What is a cookie?
A cookie is a text file stored on your computer which contains information that can be used to track your movement between pages on a website. Without them, every page you visit would behave as if it was your first time on the website and not take into consideration any actions on previous pages. Cookies fall into four categories:
Strictly necessary
Performance
Functionality
Targeting/Advertising
http://susanmilaton.com only use strictly necessary and performance cookies. For more information on the different types of cookies please see: http://www.international-chamber.co.uk/blog/2012/04/02/launch-of-icc-uk-cookie-guide/
Disabling cookies
You can choose to disable cookies in your browser options. Below are instructions on how to do this in the most popular browsers.
Microsoft Internet Explorer
Click ‘Tools’ and then ‘Internet Options’ (If you don’t see ‘Tools’, press the ‘Alt’ key on your keyboard and it will show)
Click on the ‘Privacy’ tab
Select the appropriate setting
Mozilla Firefox
Click ‘Tools’ and then ‘Options’ (If you don’t see ‘Tools’, press the ‘Alt’ key on your keyboard and it will show; on a Mac you need to click ‘Firefox’ and then ‘Preferences’)
Click on the ‘Privacy’ tab
Next to ‘Firefox will:’ choose ‘use custom settings for history’
Select the appropriate setting
Safari
Click ‘Edit’ and then ‘Preferences’ (If you don’t see ‘Edit’, press the ‘Alt’ key on your keyboard and it will show; on a Mac you need to click ‘Safari’ and then ‘Preferences’)
Click on the ‘Privacy’ tab
Select the appropriate setting
Google Chrome
In the address bar type: chrome://chrome/settings/content
Select the appropriate setting
Your choices under your rights:
We accept the rights of individuals to request that any data held on file in relation to previous interactions through https://susanmilston.com may ask for erasure of that data. Equally, a request may be made to ask for details of data held or a request for an amendment may also be made and we shall adhere to the request.
Email: susan@susanmilston.com